Author: Beth Schultz

Weston Morris, global strategy lead for digital workplace services at Unisys, sits down with Metrigy's Beth Schultz for a discussion around "UC happiness," aligning experience insight with organizational change management, the importance of asking "so what?" and much more....

HR and IT must collaborate to understand how employees engage with each other and encourage that employee engagement. Many businesses have found themselves either redesigning an existing employee experience strategy or, in the absence of one, developing one from scratch to address the shifting workplace dynamics...

Despite the availability of all-in-one communications solutions, the majority of small and midsize businesses (SMBs) still rely on separate apps for calling, meetings, messaging, virtual events, webinars, contact center, and customer support....

From use of personas to formal adoption plans, a look at some of what successful companies have included in their employee experience initiatives. It’s tough to get the employee experience right when it comes to technology, people, and processes. So what can IT, HR, and other...

Startup Tyfoom brings together employee communications and training, hits top two goals found in Metrigy’s employee experience research. Optimizing employee experience continues to be an overarching business objective this year for companies of all sizes, in every vertical, and across geographies. But the goals companies set...

New research shows that many organizations are rethinking the employee experience amid remote work. Here are the methods, platforms and tools to consider in your evaluation. Remote work is here to stay, ushering in unprecedented workplace flexibility embraced by many employees, even in the face of...

Collaboration apps provide a good new source for employee engagement insights. In grappling with how to optimize employee experience for today’s hybrid reality, many workplace leaders have had to adjust their strategic approaches for the changing dynamics or, in the absence of a plan, create one. In...

As enterprise leaders put their heads together on how to make their company a desired place to work, many are struggling to figure out how to elevate employee wellness from a talking point to cultural differentiator. I talked about this challenge during a recent Metrigy podcast...

As expected, the delivery of data-driven insights to employees and their managers based on communications and collaboration activities is a rising trend this year. The primary goal around this trend is to enable informed decision-making about how to address workforce pain points negatively affecting employee...

Companies looking at ways to create a fully engaged and collaborative workplace need to be able to gather and analyze behavioral and sentiment data from employees across different touchpoints and — this is critically important — follow up with guidance based on what that data...

Don’t let a disconnect between technology choice and adoption derail your plans for optimizing employee experience. As I wrote in my previous WorkSpace Connect post, optimizing employee experience will be a top workplace trend to watch this year–as it was last year. But getting started and/or ensuring...