Author: Irwin Lazar

Even as hybrid work gains traction and video communications grows, some employees still prefer using desktop phones. Supporting these devices means making sure they're up to date. When it comes to desktop phones, to paraphrase Mark Twain, the rumors of their demise have been greatly exaggerated....

As most organizations now have hybrid workers, virtual collaboration is a priority. Here's how integrating Microsoft Teams with Loop components can enable effective collaboration. Today's workforce is hybrid. On average, just one-third of employees work full time in a traditional office, according to Metrigy's latest survey...

Factors from team location to device provisioning will vary, so pay attention to what works for your organization As companies continue to determine their best approach for supporting hybrid work, one topic that frequently comes up in conversations with our clients is hotdesking. The idea of...

Meeting equity is more than how you appear on camera. Follow these five steps to ensure hybrid meetings are engaging, productive and equitable for all employees. The future of work is hybrid. Only 20.5% of companies plan to bring their workforces back to the office full...

Making the right choice means continuously reviewing your options Last month, Microsoft finally shared detailed adoption numbers for Teams Phone System, noting on its earnings call that there are approximately 12 million active licenses in use. While an impressive number, that represents a fairly small fraction...

Vendors are beginning to take solid steps to make sure their video conferencing apps are interoperable with whatever meeting apps employees want to use. At many companies, groups of employees are coming back to the office -- either on a full-time or part-time basis. Their return...

When it comes to integrating calling into Microsoft Teams, integrating calling services from a Unified Communications as a Service (UCaaS) provider provides small and mid-size businesses (SMBs) (defined as those with up to 400 employees) with the best opportunity to minimize telecom costs, maximize reliability,...

Hybrid work demands a focus on ensuring equitable experiences both in the office and at home. Though some recent chatter among a handful of business leaders has been critical of remote work, the reality going forward is that most companies will continue to operate in a...

Economic uncertainty ahead requires IT and business leaders to identify value of collaboration investments. The global economy is facing a growing number of challenges. High inflation rates around the world, driven by rising energy costs, have increased the cost of doing business and decreased disposable income...