CLIENT CONTENT
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Customer Experience MetriCast 2023 – Contact Center Platforms Size and Spending Forecast
Customer Experience MetriCast 2023 – Contact Center Platforms Size and Spending Forecast
Published on: May 30, 2023 -
Customer Experience MetriCast 2023 – Communications Platform-as-a-Service Size and Spending Forecast
Customer Experience MetriCast 2023 – Communications Platform-as-a-Service Size and Spending Forecast
Published on: May 17, 2023 -
Customer Experience MetriCast 2023 – CRM Size and Spending Forecast
Customer Experience MetriCast 2023 – CRM Size and Spending Forecast
Published on: May 17, 2023 -
Spending Increases Fuel CX Transformation Projects
Spending Increases Fuel CX Transformation Projects
Published on: May 11, 2023 -
BYOC: Putting Security Front and Center
BYOC: Putting Security Front and Center
Published on: April 27, 2023 -
Assuring Success for Microsoft Teams Rooms
Assuring Success for Microsoft Teams Rooms
Published on: April 06, 2023 -
CX MetriCast 2023-24
CX MetriCast 2023-24
Published on: April 06, 2023 -
CX MetriCast Forecast Report
CX MetriCast Forecast Report
Published on: April 05, 2023 -
Laying the Groundwork for CPaaS
Laying the Groundwork for CPaaS
Published on: March 30, 2023 -
2023 Customer Experience MetriStar – Contact Center-as-a-Service Platforms
2023 Customer Experience MetriStar – Contact Center-as-a-Service Platforms
Published on: March 14, 2023 -
2023 Customer Experience MetriStar – Workflow Automation Tools
2023 Customer Experience MetriStar – Workflow Automation Tools
Published on: March 14, 2023 -
Top Priority: Customer Insights
Top Priority: Customer Insights
Published on: February 22, 2023
COMPLIMENTARY CONTENT
Who We Serve
Research Areas of Expertise
Metrigy is an innovative research and strategic advisory firm that analyzes enterprise success metrics to advise companies on their technology transformation strategies.
Founded by Robin Gareiss and Irwin Lazar, both renowned technology analysts and content developers, Metrigy focuses on some of the coolest and most interesting technologies:
METRIGY EXPERTISE

Customer Engagement
- Contact Center
- CPaaS
- Workforce Optimization
- Self-Service
- CRM
- Digital Channels
METRIGY EXPERTISE

Employee
Engagement
- Unified Communications
- Workplace Collaboration
- Hybrid Work
- Employee Experience
- Content & Knowledge Management
- Workflow Management
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