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Upcoming Webinar – Customer Experience Market Outlook and Vendor Trends in 2023

By Customer Engagement, Customer Engagement Webinars, CX Analytics, Upcoming Webinars, Webinars

Metrigy’s Customer Experience MetriCast 20223 study gathered data from 1,700 end-user organizations to provide insight into purchasing plans and vendor supporting client experience. In this webinar we’ll share a snapshot of market forecasts, vendors, spending, what technologies correlate with CX success:
Topics include:
– Contact center platforms
– CPaaS
– Workforce optimation
– Conversational AI
– Contact center management
– Voice of the customer
– Self-service knowledge base
-Marketing automation
-Agent assist

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