In this episode, find out which providers are Top 10 in Metrigy’s annual UCaaS MetriRank report. Senior Research Director Diane Myers walks us through the rankings, and provides her guidance on the market.
Metrigy’s second-annual ranking of CPaaS providers is out! Find out which providers made the Top 10, and why–and which missed the cut-off but are on our watchlist.
What’s the state of adoption for key worksplace collaboration products and services? In this episode, Diane Myers, senior research director and principal analyst responsible for Metrigy’s market forecasting and vendor rankings, shares top learnings from our 2024 global buyer-side research study. Technologies covered: UCaaS, meetings, conferencing cameras, IP desk phones
In this episode, Metrigy’s Diane Myers talks with Greg Zweig, senior director of solutions marketing at Ribbon, about what Microsoft’s decision to shutter its Azure for Operators business means for service providers using Metaswitch solutions. They’ll discuss near-term steps operators can take to enusre their voice networks remain operational, as well as what they should be thinking of longer term.
Metrigy has published its second-annual ranking of CCaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business success. In this episode, discover why NICE gets the No. 1 spot–again–and find out which other vendors made the cut.
From AI bot adoption to spending drivers for contact center platforms, Metrigy’s Diane Myers shares a few research snippets from Metrigy’s Customer Experience MetriCast 2024 global buyer-side market study.
Metrigy has published its first ranking of UCaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business success. In this episode, discover which providers made the list.
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