Author: Irwin Lazar

Recent industry events point to more UC vendors adopting a platform approach as market competition heats up. The last several weeks have been busy for the unified communications (UC) market. Google, Microsoft, Cisco, and Zoom held customer events, releasing a slew of new features, while RingCentral...

UCaaS is becoming more popular as carriers roll out more sophisticated and integrated packages to users. Learn why it might make sense to consolidate your vendors. Unified communications as a service continues to pick up steam. More than 45% of companies use UCaaS for their communications...

While the lyrics to The Who’s song “Going Mobile” refers to going home, going mobile has increasingly become a way of life for the hybrid worker regardless of location. Until recently, going mobile meant either using a unified communications (UC) client on a personal or...

As adoption of Unified Communications-as-a-Service (UCaaS) has grown, many organizations are continuing to rely on custom-hosted, on-premises, or hybrid solutions to meet their communications needs....

Content collaboration is merging with unified communications. Are you prepared? Unified communications (UC) strategies for the last several years have largely focused on the consolidation of real-time applications, including calling, meetings, and messaging, into an integrated user experience. More recently, many UC vendors have expanded their...

Even as hybrid work gains traction and video communications grows, some employees still prefer using desktop phones. Supporting these devices means making sure they're up to date. When it comes to desktop phones, to paraphrase Mark Twain, the rumors of their demise have been greatly exaggerated....

As most organizations now have hybrid workers, virtual collaboration is a priority. Here's how integrating Microsoft Teams with Loop components can enable effective collaboration. Today's workforce is hybrid. On average, just one-third of employees work full time in a traditional office, according to Metrigy's latest survey...

Factors from team location to device provisioning will vary, so pay attention to what works for your organization As companies continue to determine their best approach for supporting hybrid work, one topic that frequently comes up in conversations with our clients is hotdesking. The idea of...

Meeting equity is more than how you appear on camera. Follow these five steps to ensure hybrid meetings are engaging, productive and equitable for all employees. The future of work is hybrid. Only 20.5% of companies plan to bring their workforces back to the office full...

Making the right choice means continuously reviewing your options Last month, Microsoft finally shared detailed adoption numbers for Teams Phone System, noting on its earnings call that there are approximately 12 million active licenses in use. While an impressive number, that represents a fairly small fraction...

Vendors are beginning to take solid steps to make sure their video conferencing apps are interoperable with whatever meeting apps employees want to use. At many companies, groups of employees are coming back to the office -- either on a full-time or part-time basis. Their return...