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All Posts By

Irwin Lazar

Dec 05
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UCaaS Predictions Through 2030

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
UCaaS adoption drivers are numerous. Chief among them the ability to save money by shifting to predictable, subscription-based licensing that bundles additional apps used for collaboration and that gives companies…
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Nov 15
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The UC Platform Wars Have Arrived

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
Recent industry events point to more UC vendors adopting a platform approach as market competition heats up. The last several weeks have been busy for the unified communications (UC) market.…
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Nov 15
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Carrier UCaaS services extend cloud communication benefits

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
UCaaS is becoming more popular as carriers roll out more sophisticated and integrated packages to users. Learn why it might make sense to consolidate your vendors. Unified communications as a…
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Oct 26
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UC Vendors, Enterprises are ‘Going Mobile’

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
While the lyrics to The Who’s song “Going Mobile” refers to going home, going mobile has increasingly become a way of life for the hybrid worker regardless of location. Until…
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Oct 25
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Why UCaaS Isn’t Always the Right Answer

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
As adoption of Unified Communications-as-a-Service (UCaaS) has grown, many organizations are continuing to rely on custom-hosted, on-premises, or hybrid solutions to meet their communications needs.
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Oct 19
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Webinar – Achieving Workplace Collaboration Success

By Irwin Lazar Employee Engagement Webinars, On-Demand, Webinars, Workplace Collaboration Webinars
Attendees will learn which application, management, and security strategies, covering technologies including calling, meetings, and team collaboration, correlate with demonstrable improvements in productivity, gains in revenue, operational cost savings and…
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Oct 06
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From Unified Communication to Unified Collaboration

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
Content collaboration is merging with unified communications. Are you prepared? Unified communications (UC) strategies for the last several years have largely focused on the consolidation of real-time applications, including calling,…
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Sep 21
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5 steps to manage desktop phone systems for hybrid work

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
Even as hybrid work gains traction and video communications grows, some employees still prefer using desktop phones. Supporting these devices means making sure they're up to date. When it comes…
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Sep 16
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Integrated Microsoft Loop, Teams boost virtual collaboration

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
As most organizations now have hybrid workers, virtual collaboration is a priority. Here's how integrating Microsoft Teams with Loop components can enable effective collaboration. Today's workforce is hybrid. On average,…
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Aug 22
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Creating a Hotdesking Strategy

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
Factors from team location to device provisioning will vary, so pay attention to what works for your organization As companies continue to determine their best approach for supporting hybrid work,…
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Recent Posts

  • Workplace Collaboration Security Concerns on the Rise December 23, 2025
  • Contact Center Back-End Integrations Drive Revenue Growth December 10, 2025
  • Why Single Source of Truth Matters for AI-Powered CX December 10, 2025
  • Communications Orchestration for Business Success and Agility December 10, 2025
  • Vonage Wins Metrigy CX MetriStar Top Provider Award for CCaaS December 4, 2025

Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Workplace Collaboration Security Concerns on the Rise December 23, 2025
  • Contact Center Back-End Integrations Drive Revenue Growth December 10, 2025
  • Why Single Source of Truth Matters for AI-Powered CX December 10, 2025
  • Communications Orchestration for Business Success and Agility December 10, 2025
  • Vonage Wins Metrigy CX MetriStar Top Provider Award for CCaaS December 4, 2025

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