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MetriNote – Notion Re-Imagines Email, Adds More to Connected Workspace App
MetriNote – Notion Re-Imagines Email, Adds More to Connected Workspace App
Published on: November 05, 2024 MetriNote – Zingly Announces AI Platform to Boost Sales for Financial Companies
MetriNote – Zingly Announces AI Platform to Boost Sales for Financial Companies
Published on: November 05, 2024 MetriNote – Neat Expands its Lineup with Neat Board Pro
MetriNote – Neat Expands its Lineup with Neat Board Pro
Published on: November 01, 2024 MetriNote – Cisco Delivers New AI Capabilities and Devices at WebexOne
MetriNote – Cisco Delivers New AI Capabilities and Devices at WebexOne
Published on: October 23, 2024 Cloud-Native Solutions Deliver Intelligent & Secure Hybrid Communications
Cloud-Native Solutions Deliver Intelligent & Secure Hybrid Communications
Published on: October 23, 2024 Now In Progress: Agent Transformation
Now In Progress: Agent Transformation
Published on: October 23, 2024 MetriNote – Zoom Integrates Employee Listening into Workvivo
MetriNote – Zoom Integrates Employee Listening into Workvivo
Published on: October 23, 2024 MetriNote – Smartsheet Adds New Workspace Features, Amazon Q Connector
MetriNote – Smartsheet Adds New Workspace Features, Amazon Q Connector
Published on: October 23, 2024 MetriNote – Zoom Accelerates its AI Push at Zoomtopia 2024
MetriNote – Zoom Accelerates its AI Push at Zoomtopia 2024
Published on: October 23, 2024
Artificial Intelligence > Issue Papers
Artificial Intelligence > MetriNotes
MetriNote – Microsoft to Bring Generative AI to 365 Apps in 2 Ways
MetriNote – Microsoft to Bring Generative AI to 365 Apps in 2 Ways
Published on: March 20, 2023 MetriNote – Google Announces Generative AI Developments
MetriNote – Google Announces Generative AI Developments
Published on: March 20, 2023 MetriNote – 8×8 Unveils AI-Powered Capabilities to Improve Customer Experience
MetriNote – 8×8 Unveils AI-Powered Capabilities to Improve Customer Experience
Published on: March 13, 2023 MetriNote – Vonage Extends Video API with AI, E2EE
MetriNote – Vonage Extends Video API with AI, E2EE
Published on: March 02, 2023 MetriNote – Google Introduces Conversational AI Service, Bard
MetriNote – Google Introduces Conversational AI Service, Bard
Published on: February 13, 2023 MetriNote – Zoho Adds Blended Bot-Live Agent Conversations for Customer Service
MetriNote – Zoho Adds Blended Bot-Live Agent Conversations for Customer Service
Published on: December 20, 2022 MetriNote – LumApps Acquires Vizir to Add Conversational AI to Employee Experience Platform
MetriNote – LumApps Acquires Vizir to Add Conversational AI to Employee Experience Platform
Published on: December 15, 2022 MetriNote – OpenAI Releases Chatbot Platform
MetriNote – OpenAI Releases Chatbot Platform
Published on: December 08, 2022 MetriNote – Dialpad Unveils Predictive AI Solution to Boost CSAT
MetriNote – Dialpad Unveils Predictive AI Solution to Boost CSAT
Published on: June 08, 2022
Artificial Intelligence > Metricast Studies
Artificial Intelligence > Research Studies
Customer Engagement > Issue Papers
2022 Customer Experience MetriStar – Customer Self-Service Knowledge Bases
2022 Customer Experience MetriStar – Customer Self-Service Knowledge Bases
Published on: January 18, 2022 2022 Customer Experience MetriStar – Artificial Intelligence Development Platforms
2022 Customer Experience MetriStar – Artificial Intelligence Development Platforms
Published on: January 18, 2022 New Workplaces Drive Transformation
New Workplaces Drive Transformation
Published on: September 22, 2021 UC, Contact Center Integration Drives Business Value
UC, Contact Center Integration Drives Business Value
Published on: September 13, 2021 Securing Employee and Customer Engagement in the Age of Digital Communications
Securing Employee and Customer Engagement in the Age of Digital Communications
Published on: May 20, 2021 Stretching the Customer Experience Budget
Stretching the Customer Experience Budget
Published on: April 22, 2021 Optimizing Customer Experience: The Recipe for Success
Optimizing Customer Experience: The Recipe for Success
Published on: April 22, 2021 IT’s Pivotal Role in Long-Term CX Strategies
IT’s Pivotal Role in Long-Term CX Strategies
Published on: January 25, 2021
Customer Engagement > MetriNotes
MetriNote – RingCentral Advances CX and Events
MetriNote – RingCentral Advances CX and Events
Published on: November 15, 2023 MetriNote – GoTo Updates Comms, Collaboration Services
MetriNote – GoTo Updates Comms, Collaboration Services
Published on: October 31, 2023 MetriNote – Ooma Acquires 2600Hz
MetriNote – Ooma Acquires 2600Hz
Published on: October 31, 2023 MetriNote – Cisco Makes AI and Contact Center Waves at WebexOne
MetriNote – Cisco Makes AI and Contact Center Waves at WebexOne
Published on: October 30, 2023 MetriNote – NICE Industry Analyst Summit 2023
MetriNote – NICE Industry Analyst Summit 2023
Published on: October 23, 2023 MetriNote – Intradiem Leverages AI to Reduce Agent Attrition
MetriNote – Intradiem Leverages AI to Reduce Agent Attrition
Published on: September 14, 2023 MetriNote – Genesys, Salesforce Bring Together Cloud CX & CRM Platforms
MetriNote – Genesys, Salesforce Bring Together Cloud CX & CRM Platforms
Published on: September 12, 2023 MetriNote – Bandwidth Maestro Adds New Pre-Built Conversational AI Integrations
MetriNote – Bandwidth Maestro Adds New Pre-Built Conversational AI Integrations
Published on: September 06, 2023 MetriNote – Dialpad Announces Generative AI Model
MetriNote – Dialpad Announces Generative AI Model
Published on: August 30, 2023
Customer Engagement > Metricast Studies
Customer Engagement > Research Studies
Employee Engagement > Issue Papers
Optimizing the Personal Meeting Experience
Optimizing the Personal Meeting Experience
Published on: March 09, 2021
Employee Engagement > MetriNotes
MetriNote – Asana Introduces AI Teammates for Helping Get Work Done
MetriNote – Asana Introduces AI Teammates for Helping Get Work Done
Published on: June 10, 2024 MetriNote – Salesforce Adds Project Management to Slack
MetriNote – Salesforce Adds Project Management to Slack
Published on: June 10, 2024 MetriNote – Zoho Delivers Advanced Integrated Security Stack
MetriNote – Zoho Delivers Advanced Integrated Security Stack
Published on: June 06, 2024 MetriNote – HP|Poly Delivers New Room Video Conferencing Solutions
MetriNote – HP|Poly Delivers New Room Video Conferencing Solutions
Published on: May 31, 2024 MetriNote – Wrike Expands Generative AI Capabilities
MetriNote – Wrike Expands Generative AI Capabilities
Published on: May 30, 2024 MetriNote – SIPPIO and Clerk Chat Team to Bring SMS to Microsoft Teams
MetriNote – SIPPIO and Clerk Chat Team to Bring SMS to Microsoft Teams
Published on: May 30, 2024 MetriNote – Zoom Delivers Quantum-Resistant Encryption
MetriNote – Zoom Delivers Quantum-Resistant Encryption
Published on: May 30, 2024 MetriNote – Microsoft Introduces Places App for Coordinating on Hybrid Work
MetriNote – Microsoft Introduces Places App for Coordinating on Hybrid Work
Published on: May 18, 2024