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MetriNote – Google Expands AI for Workspace
MetriNote – Google Expands AI for Workspace
Published on: April 23, 2024 -
MetriNote – Enterprise Connect 2024 Workplace Collaboration Announcements
MetriNote – Enterprise Connect 2024 Workplace Collaboration Announcements
Published on: April 19, 2024 -
MetriNote – Cisco, Others Launch Consortium to Study AI’s Job/Skills Impact
MetriNote – Cisco, Others Launch Consortium to Study AI’s Job/Skills Impact
Published on: April 16, 2024 -
MetriNote – Enterprise Connect 2024 Customer Experience Announcements
MetriNote – Enterprise Connect 2024 Customer Experience Announcements
Published on: April 11, 2024 -
2024 Customer Experience MetriStar – Customer Relationship Management Platforms
2024 Customer Experience MetriStar – Customer Relationship Management Platforms
Published on: April 09, 2024 -
2024 Customer Experience MetriStar – On-Premises Contact Center Platforms
2024 Customer Experience MetriStar – On-Premises Contact Center Platforms
Published on: April 09, 2024 -
2024 Customer Experience MetriStar – Visual Engagement Applications
2024 Customer Experience MetriStar – Visual Engagement Applications
Published on: April 09, 2024 -
2024 Customer Experience MetriStar – Voice of the Customer Platforms
2024 Customer Experience MetriStar – Voice of the Customer Platforms
Published on: April 09, 2024 -
2024 Customer Experience MetriStar – Agent Assist Applications
2024 Customer Experience MetriStar – Agent Assist Applications
Published on: April 09, 2024
Artificial Intelligence > Issue Papers
Artificial Intelligence > MetriNotes
Artificial Intelligence > Metricast Studies
Artificial Intelligence > Research Studies
Customer Engagement > Issue Papers
Customer Engagement > MetriNotes
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MetriNote – LumApps Acquires Vizir to Add Conversational AI to Employee Experience Platform
MetriNote – LumApps Acquires Vizir to Add Conversational AI to Employee Experience Platform
Published on: December 15, 2022 -
MetriNote – Lumen Rolls Out CCaaS Solution Using Genesys
MetriNote – Lumen Rolls Out CCaaS Solution Using Genesys
Published on: December 13, 2022 -
MetriNote – Five9 Announces Platform Updates to Improve Journey Integration
MetriNote – Five9 Announces Platform Updates to Improve Journey Integration
Published on: December 13, 2022 -
MetriNote – OpenAI Releases Chatbot Platform
MetriNote – OpenAI Releases Chatbot Platform
Published on: December 08, 2022 -
MetriNote – Zoom Announces Virtual Agent, and Coach for Sales Teams
MetriNote – Zoom Announces Virtual Agent, and Coach for Sales Teams
Published on: November 21, 2022 -
MetriNote – NICE Unveils AI-Infused Journey Orchestration for CX Interactions
MetriNote – NICE Unveils AI-Infused Journey Orchestration for CX Interactions
Published on: October 24, 2022 -
MetriNote – Bandwidth Announces Call Assure to Improve Toll-Free Reliability
MetriNote – Bandwidth Announces Call Assure to Improve Toll-Free Reliability
Published on: October 20, 2022 -
MetriNote – Dialpad Unveils Agent Empowerment Suite to Boost CX
MetriNote – Dialpad Unveils Agent Empowerment Suite to Boost CX
Published on: September 27, 2022 -
MetriNote – Vonage Introduces Low-Code Conversation Builder
MetriNote – Vonage Introduces Low-Code Conversation Builder
Published on: September 20, 2022
Customer Engagement > Metricast Studies
Customer Engagement > Research Studies
Employee Engagement > Issue Papers
Employee Engagement > MetriNotes
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MetriNote – Zoom Launches Generative AI “Companion”
MetriNote – Zoom Launches Generative AI “Companion”
Published on: September 07, 2023 -
MetriNote – 8×8 and Dstny Deliver New Teams Calling Integrations
MetriNote – 8×8 and Dstny Deliver New Teams Calling Integrations
Published on: August 21, 2023 -
MetriNote – Mitel Launches Multi-Meeting Capabilities
MetriNote – Mitel Launches Multi-Meeting Capabilities
Published on: August 10, 2023 -
MetriNote – Slack Elevates Sales Teams
MetriNote – Slack Elevates Sales Teams
Published on: August 10, 2023 -
MetriNote – Zoom Perspectives 2023
MetriNote – Zoom Perspectives 2023
Published on: August 08, 2023 -
MetriNote – RingCentral Adds Native CX Platform, More AI, Events
MetriNote – RingCentral Adds Native CX Platform, More AI, Events
Published on: August 08, 2023 -
MetriNote – Vonage Delivers Communications Security Suite
MetriNote – Vonage Delivers Communications Security Suite
Published on: July 24, 2023 -
MetriNote – Qualtrics Updates Experience Management Platform with Generative AI
MetriNote – Qualtrics Updates Experience Management Platform with Generative AI
Published on: July 20, 2023 -
MetriNote – Microsoft Adds Generative AI-Powered Bing Chat for Enterprise Use
MetriNote – Microsoft Adds Generative AI-Powered Bing Chat for Enterprise Use
Published on: July 20, 2023
