Highly mature employee experience (EX) strategies include a mix of people, processes, and technology.
Read More
Today, there are countless apps used to communicate across companies. IT departments are taking two approaches to organize the teams responsible for collaboration deployments.
Hardware and meeting app vendors are rushing to deliver solutions that enable equal experiences for both remote and in-office meeting attendees.
The worlds of employee experience and enterprise communications and collaboration are converging, an inevitable trend accelerated by the quick rise of the hybrid workplace over recent years.
In a growing UCaaS market, there are many considerations to make when evaluating which providers best suit your business communications needs.
In an age of unprecedented speed of change, customer lifecycle management (CLM) is critical for the success of customers and vendors.
UCaaS continues to evolve as more companies use the platform to support meetings, calls and messaging. New features, among them generative AI, could make UCaaS even more important.
The answer to a successful strategy isn’t forcing people back to the office, it’s ensuring the ability to engage regardless of location. Hybrid and remote work discussions have turned into…
From improving employee well-being to making smart technology decisions, collaboration behavior insights can help make a difference. Team chat and video meeting apps bring lots of value to companies beyond…
On-prem, private hosted, and hybrid Unified Communications (UC) platforms offer unique advantages for education, hospitality, and retail organizations. Among participating companies in those industries in Metrigy’s Workplace Collaboration: 2023-24 global…
