Ease of use is the top decision factor, but app integration, dashboards, AI capabilities, and other criteria come into play as well, according to Metrigy research.
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Vendors are quickly bringing AI and workflow automation capabilities to their platforms as part of their strategies to boost collaborative work management.
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Enterprise continue to face E911 compliance challenges with mobility poised to introduce new concerns For the last five or so years at Enterprise Connect I’ve had the opportunity to moderate…
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