Collaboration technology is critically important in establishing connectedness among employees, whether working from the office, at home, or a mix of both throughout the week.
Hear from this enterprise IT leader as he shares his insights into the trends shaping communications and collaboration going forward. We discuss vendor strategies, the role of video engagement, how to avoid meeting fatigue, conversational AI, and more.
Enterprise communications has undergone a profound transformation over the last several years as video meetings have largely replaced conference calls and as many organizations have moved from on-premises private branch…
Way back when I left the world of network engineering and became an analyst (circa 1999) my first assignment was to write a technology brief on the topic of IP multicast. At the time, IP multicast was emerging as a means to optimize the delivery of streaming video across enterprise data networks. In most cases this was to support the broadcast of town halls or executive addresses to employees. IP multicast solved a very real problem for one-to-many broadcasts: How to ensure that streams didn’t overwhelm the network.
The era of hybrid work has ushered in new opportunities and challenges for employee engagement. In this MetriSight we’re joined by Irwin Lazar, President and Principal Analyst, to discuss the key findings from our latest study on workplace collaboration and communications.
Technology leaders are demanding unified platforms that provide communications capabilities—but not all platforms are created equally. In addition to working with a single vendor and platform, other innovations also differentiate providers. For example, their application of AI capabilities is a key differentiator, along with architecture and the acquisitions that enable new products and services.
John Finch, head of worldwide product marketing for Dialpad, discusses what Dialpad can do today, where it’s heading, and how it differentiates from competitors.
There are a handful of stories in the unified communication and collaboration space that stand out in 2022, with Microsoft Teams’ expanded calling capabilities being front and center. It’s a…