This study evaluates how successful companies are optimizing their customer experience from both their own experience--and that of their end customers.
Read More
Research and advisory firm Metrigy has released its Customer Experience Optimization: 2023-24 Consumer Perspective research study.
Read More
This study examines technologies and strategies that organizations use to understand employee behavior, assess employee sentiment, and optimize employee experience.
Read More
Research and advisory firm Metrigy announced winners of its 2023 Workplace Collaboration MetriStar program in eight key technology areas driving successful employee interactions.
Read More
Research and advisory firm Metrigy released its 2023 CCaaS MetriRank report, identifying the Top 11 providers leading the market today and best positioned for long-term success.
Read More
Research and advisory firm Metrigy announced winners of its 2023 Customer Experience MetriStar program in 14 key technology areas driving successful customer interactions.
Read More
Research and advisory firm Metrigy is pleased to announce that Matthew Craig has joined the company as Chief Data Scientist, with primary responsibility for Metrigy’s data integrity, use of research…
Read More
