Digital Workplace Webinars

In this webinar we'll share insights gleaned from Metrigy's research into work-from-home and return-to-office plans and success correlations to provide business and IT leaders to provide metrics-based advise for achieving remote work success....

In this webinar we'll share our latest research on how work location strategies correlate with success, the role of IT and collaboration teams in supporting successful hybrid-work strategies, and how to ensure that employees remain engaged no matter their work location....

In this webinar we’ll share Metrigy’s insights, based on data gathered from hundreds of organizations, to provide metrics-based guidance as to how organizations can meet these challenges and gain tangible benefits by proactively addressing service management....

Voice and text can answer many cutomer inquiries. But in many cases, it would help contact center agents to be able to see what the customer sees, share screens, or cobrowse. In this webinar, we'll review the types of visual engagement, why you should add...

Virtual assistants, voice biometrics, and video are making good contact centers great. When it comes to improving the customer experience, there is no shortage of new technologies that can help differentiate you from your competitors. During this webinar, we’ll focus on three areas that will boost...

Virtual assistants, voice biometrics, and video are making good contact centers great. When it comes to improving the customer experience, there is no shortage of new technologies that can help differentiate you from your competitors. During this webinar, we’ll focus on three areas that will boost...

The phone is dead, or is it? Are built-in cameras good enough? And what's the best approach toward buying and managing headsets? In this webinar we'll look at how organizations are selecting endpoints for home, in-office, and hybrid work, and what strategies best correlate with...