Virtual assistants, voice biometrics, and video are making good contact centers great. When it comes to improving the customer experience, there is no shortage of new technologies that can help…
Read More
Virtual assistants, voice biometrics, and video are making good contact centers great. When it comes to improving the customer experience, there is no shortage of new technologies that can help…
Read More
As companies shift unified communications to the cloud, they must also evolve their security, performance, administration, and user adoption management strategies as well. In this webinar, we'll share Metrigy's latest…
Read More
Join Robin Gareiss, Metrigy CEO and principal analyst, and Dan Teichman, Director, Solutions Marketing, and Shambhu Rai, Principal Product Manager at Ribbon to learn about how to improve enterprise voice…
Read More
Join Metrigy President and Principal Analyst Irwin Lazar and AudioCodes VP of Business Development, Justin Stevens, as they share market insights on device selection and IT considerations that drive Microsoft…
Read More
Now that hybrid and remote work is here to stay, business, security, and IT leaders should reassess the security of their cloud-based applications. For example, do their applications offer end-to-end…
Read More
Companies have increasingly adopted team collaboration apps like Cisco Webex, Microsoft Teams, RingCentral Glip, and Slack replace email with contextual workspace that integrate chat, applications, files, and data. But when…
Read More
Don’t compromise security, performance when moving to Teams, Zoom, and others Business technology leaders are re-evaluating their communications and collaboration portfolios as they plan for the future workplace. The shift…
Read More
Unified communications applications including telephony, meetings, and team messages are now well established. Together they support effective meetings and workstream collaboration, but they don't fully replace the in-person experience nor…
Read More
Regardless of the path the pandemic takes in the second half of 2021 it is clear that a large percentage of employees will continue to work remotely if offered the…
Read More