Employee Engagement Webinars

As companies shift unified communications to the cloud, they must also evolve their security, performance, administration, and user adoption management strategies as well. In this webinar, we’ll share Metrigy’s latest research to provide actionable insight into:

Join Robin Gareiss, Metrigy CEO and principal analyst, and Dan Teichman, Director, Solutions Marketing, and Shambhu Rai, Principal Product Manager at Ribbon to learn about how to improve enterprise voice security, backed by real-world business metrics.

Now that hybrid and remote work is here to stay, business, security, and IT leaders should reassess the security of their cloud-based applications. For example, do their applications offer end-to-end encryption (E2E) and support a Zero Trust security model? This just one of the questions IT leaders should ask as they evaluate their go-forward security strategies and put together a proactive collaboration security plan.

Join Irwin Lazar, President and Principal Analyst at Metrigy Research and Certified Information Systems Security Professional (CISSP), and Heather Hinton, RingCentral’s new Chief Information Security Officer who has 30 years of experience in Information Technology (IT) and cyber security expertise, as they discuss how to:

– Incorporate cloud security provider assessments into a collaboration security approach
– Evaluate E2E implementation approaches, looking specifically for providers that are implementing the emerging Message Layer Security protocol to deliver E2E across multiple devices
– Assess the impact of E2E on available collaboration features
– Look for providers that offer the greatest flexibility for enterprise key management

Companies have increasingly adopted team collaboration apps like Cisco Webex, Microsoft Teams, RingCentral Glip, and Slack replace email with contextual workspace that integrate chat, applications, files, and data. But when it comes to company-to-company collaboration, many organizations still rely on email, or simply invite guests into their team collaboration workspaces leading to security challenges. Attend this webinar to learn:
– Alternative approaches for enabling B2B team collaboration,
– How to meet security, compliance, and governance requirements
– How leading vendors enable B2B team collaboration
– How to build cross-company connections across different applications

Don’t compromise security, performance when moving to Teams, Zoom, and others

Business technology leaders are re-evaluating their communications and collaboration portfolios as they plan for the future workplace. The shift to permanent full-time or hybrid work-from-home has served as a catalyst for more cloud-based UC and CX services, such as Microsoft Teams, Cisco Webex, Zoom, and a host of contact center providers.

But there are some important issues to address when moving to the cloud. For example, how do you transfer complex call routing policies? What about existing telecom contracts that expire at different times? And is it feasible to flash-cut from large on-premises deployments—which addresses security, dial-plan management, and survivability needs—to cloud services?

Bring Your Own Carrier (BYOC) addresses these key issues by allowing companies to transition to the cloud immediately or over time, using their same telecom provider.

Join Metrigy CEO and Principal Analyst, Robin Gareiss, and Oracle Director of Product Marketing, Doug Tait, for a lively discussion of how BYOC addresses potential roadblocks for cloud transitions. During this webinar, you will learn:
How does BYOC allow you to move to the cloud today at your own pace?
How does the use of Session Border Controllers help to address network security, as well as reliability?
With key customer service agents working from home, how can SBCs deliver data about overall quality of service and security issues?
What are the benefits companies see once they move to the cloud?- Virtual whiteboard and ideation
– Work management
– Social software
– Workforce experience management
– Analytics

Unified communications applications including telephony, meetings, and team messages are now well established. Together they support effective meetings and workstream collaboration, but they don’t fully replace the in-person experience nor enable enterprise-wide information sharing. Establishing an effective collaboration strategy means going beyond UC to deliver support for ideation, community building, work management, and employee engagement. In this webinar we’ll share our research and insights into technologies including:
– Virtual whiteboard and ideation
– Work management
– Social software
– Workforce experience management
– Analytics

Regardless of the path the pandemic takes in the second half of 2021 it is clear that a large percentage of employees will continue to work remotely if offered the choice. IT and business leaders must understand what approaches best meet the individual needs of employees, the desire for organizations to minimize costs, and best provide for flexiblity? In this Summit Webinar we’ll share insights gleaned from Metrigy’s research into work-from-home and return-to-office plans and success correlations to provide business and IT leaders with actionable advice to ensure that they are prepared for the future of work in 2021 and beyond.

Organizations are using more collaboration tools than ever before, creating new opportunities to enable the virtual workforce, but also introducing new risk and attack vectors. In this webinar we’ll look at the requirements to enable governance, complilance and security as part of a comprehensive workplace collaboration strategy and we’ll explore ways that IT leaders can leverage emerging tools to ensure success.

Join Metrigy President and Principal Analyst, Irwin Lazar, and Masergy Director of Product Management, Ajay Pandya in this interactive webinar to learn how to leverage these emerging technologies to successfully optimize remote work.