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Infographics - Customer Engagement

Making the Connection Between Employee & Customer Experience

Customer Experience Transformation – CX Spending

Adding Conversational AI/Chatbots

Closing the CX Metrics Gap

Which Customer Experience and Collaboration Providers Drive the Most Success?

Artificial Intelligence for Improved CX

UC/CC Integration Value

AI-Enabled Self-Service Done Right

Customer Service From Home Offices

Workforce Optimization Improves Revenue, Customer Ratings, and Costs

Using Single UCC Provider Delivers Success

Agent Empowerment Bolsters Customer Success

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Metrigyis an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Finding Your Employee’s Center of Gravity September 21, 2023
  • Is Now the Time to Move to Microsoft Teams Phone? September 18, 2023
  • Farewell to BlueJeans September 13, 2023
  • Press Release – Metrigy Releases Employee Experience 2023-24 Research Study September 13, 2023
  • Voice-of-the Employee: An EX Essential September 13, 2023

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      • Robin Gareiss
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Metrigy Research

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