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2023 Workplace Collaboration MetriStar Award Winners

Agent Assist Bringing Gold to CX Operations

AI Delivers Measurable Value for Customer Experience

UC & CC Vendor Architecture Options

Agent Experience: The Key to Customer Satisfaction

Elevating Hybrid Work Performance and Management

Navigating On-Premises and Hybrid Contact Centers

Evolving Options for Microsoft Teams Calling

Customer Experience MetriCast: 2023 Outlook and Beyond

Meeting the UC Security Challenge

2023 Customer Experience MetriStar Top Providers

Taking Action on Customer Insights

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Metrigyis an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Upcoming Webinar – Workplace Collaboration Market Outlook and Vendor Trends in 2023 October 2, 2023
  • Upcoming Webinar – Voice Security Trends in the Contact Center October 2, 2023
  • MetriSight Ep.47 – What’s Next for 8×8 September 28, 2023
  • Finding Your Employee’s Center of Gravity September 21, 2023
  • Is Now the Time to Move to Microsoft Teams Phone? September 18, 2023

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    • Metrigy Blog
      • Robin Gareiss
      • Irwin Lazar
      • Beth Schultz
      • Diane Myers
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Metrigy Research

+1 877-METRIGY (638-7449)