Join principal analysts Robin Gareiss, Irwin Lazar, and Beth Schultz for highlights from Metrigy’s recent study on enterprising spending plans for CX, workplace collaboration, and EX technologies through 2022 and 2023.

Robin Gareiss
Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.
Recent Posts
- Quick Time to Value an AI Expectation April 30, 2025
- Metrigy Releases Workplace Collaboration MetriCast 2024 & 4Q24 Market Shares and Forecasts April 25, 2025
- Hurtling Toward an Agentic AI-powered CX Future April 22, 2025
- Google Advances Workspace AI at Cloud Next April 22, 2025
- Why Are Loyalty Programs Important? April 21, 2025
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