Join principal analysts Robin Gareiss, Irwin Lazar, and Beth Schultz for highlights from Metrigy’s recent study on enterprising spending plans for CX, workplace collaboration, and EX technologies through 2022 and 2023.
Robin Gareiss
Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.
Recent Posts
- How Gen AI Search Makes Customer Satisfaction Jump November 14, 2025
- MetriSight Ep.87 – The 2025 Workplace Collaboration MetriStar Award Winners November 6, 2025
- Five Providers Earn Workplace Collaboration Top MetriStar Award for 2025 November 6, 2025
- Driving Customer Engagement with AI and Proactive Outreach November 5, 2025
- Focus Rooms vs. Huddle Rooms: Optimizing Collaboration Spaces November 4, 2025
You May Also Like
How Gen AI Search Makes Customer Satisfaction Jump
Beth SchultzNovember 14, 2025
Employee EngagementMetriSight VideoWorkplace Collaboration
MetriSight Ep.87 – The 2025 Workplace Collaboration MetriStar Award Winners
MetriSight Ep.87 – The 2025 Workplace Collaboration MetriStar Award Winners
Irwin LazarNovember 6, 2025
Driving Customer Engagement with AI and Proactive Outreach
Layne HaaksmaNovember 5, 2025

