Customer Engagement CX Analytics MetriSight Video

MetriSight Ep.31 – Customer Insights and Analytics

Robin Gareiss

Metrigy’s Robin Gareiss takes us on a short tour of her latest CX research study, which takes a deep dive on customer insights and analytics. She shares unexpected findings, success metrics, and more.

Customer Engagement CX Analytics MetriSight Video No Comments

Robin Gareiss

Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.