Metrigy’s MetriStar Award program recognizes top providers in 14 categories based on customer ratings and business success metrics. CEO Robin Gareiss and Chief Data Scientist Matt Craig give us an overview, and share key takeaways… plus highlight what’s next on our research agenda.
Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.
- MetriSight Ep.51 – Inside Vonage’s CPaaS Mission December 7, 2023
- Top 5 Use Cases for 5G Augmented and Virtual Reality December 6, 2023
- How Satisfied Are Customers, Really? December 6, 2023
- Large Contact Centers Take Note: Customer Insights Level Playing Field November 27, 2023
- Communications & Collaboration Apps: Change Is Coming November 20, 2023