UJET CEO Anand Janefalkar shares his unique perspective on generative AI, AI innovation, and the AI-empowered future of CX.

Robin Gareiss
Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.
Recent Posts
- Metrigy Releases AI for Business Success 2025-26 Research Study May 14, 2025
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- Upcoming Webinar Series – CX Expert Insights Series 1: AI’s Growing Roles in Supercharging Agent Performance May 8, 2025
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- MetriSight Ep.81 – Inside the Network API Movement May 6, 2025
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