In this episode Metrigy President and Principal Analyst Irwin Lazar is joined by Martin Bitzinger, Senior Vice President for Product Management from Mitel to talk about unified communications trends in 2024 and how Mitel is meeting them. We’ll get Martin’s thoughts on a variety of topics including the role of on premises and privately hosted UC platforms, generative AI, the shifting vendor landscape, how buyer expectations are evolving, and much much more.
Recent Posts
- Interaction Analytics Matter – A Lot February 20, 2025
- Enhancing Guest Loyalty in 2025: Using Voice of the Customer to Deliver Better Hospitality Experiences February 20, 2025
- Calculating the Return on Generative AI Investment February 1, 2025
- Consumers & CX: Where the Disconnects Lie February 1, 2025
- CPaaS in CX: A Look at Top Providers, Trends and Use Cases January 31, 2025
You May Also Like

Calculating the Return on Generative AI Investment

Irwin LazarFebruary 1, 2025

Top 5 Collaboration Features to Disable for Security Reasons

Irwin LazarJanuary 22, 2025

MetriSight Ep.76 – Metrigy’s Take on the Year Ahead in Customer & Employee Engagement

Beth SchultzJanuary 21, 2025