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MetriSight Ep.6 – CX Market: Opportunities & Disruptors

Episode 6: Robin Gareiss, CEO and principal analyst, shares top takeaways from her latest buyer-side CX market study.

Robin Gareiss

Robin Gareiss

Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.

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