Tune in to discover which vendors have earned our prestigious MetriStar Top Provider Award across 12 CX technology categories, and which additional providers get the nod on earning high customer sentiment ratings and a high percentage of companies in the category success group–and share in our big round of applause to all winners!
Robin Gareiss
Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.
Recent Posts
- Upcoming Webinar – Optimizing Employee Engagement October 10, 2024
- Navigating the Pace of Innovation: Insights from Metrigy’s Customer Experience Optimization 2024-25 Study September 25, 2024
- Optimizing Customer Interactions: Insights from Metrigy’s Latest Research September 25, 2024
- 7 Essential Steps to Create a Contact Center RFP September 19, 2024
- How to Manage Today’s Remote Contact Center Agents September 19, 2024
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