In this episode, Metrigy’s Irwin Lazar walks us through what’s going well, and not so well, in collaboration and contact center security today, and shares tips for how to get it right. Based on Metrigy’s recently published Workplace Collaboration and Contact Center Security and Compliance: 2024-25 study.
Recent Posts
- Exploring the Future of AI in Business: Agentics and Generative AI March 28, 2025
- AI’s Impact, Value, and Future Trends in 2025 March 27, 2025
- Wearing a Sales Hat? Here is Why You Need AI March 27, 2025
- AI’s Impact on Contact Center Staffing – The Bittersweet Update March 27, 2025
- Cisco Takes Top Spot in Metrigy’s 2024 Unified Communications-as-a-Service (UCaaS) MetriRank Report March 26, 2025
You May Also Like

Exploring the Future of AI in Business: Agentics and Generative AI

Ellyn WaleskiMarch 28, 2025

AI’s Impact, Value, and Future Trends in 2025

Ellyn WaleskiMarch 27, 2025

MetriSight Ep.78 – Key Takeaways from EC25

Beth SchultzMarch 26, 2025