In this episode, Metrigy’s Irwin Lazar walks us through what’s going well, and not so well, in collaboration and contact center security today, and shares tips for how to get it right. Based on Metrigy’s recently published Workplace Collaboration and Contact Center Security and Compliance: 2024-25 study.
Recent Posts
- The Acceleration Advantage: How AI-Powered CPaaS Helps You Outpace Customer Expectations November 17, 2025
- Upoming Webinar – AI-Powered WEM: Driving Agent Experience, Flexibility, and Business Unit Expansion November 17, 2025
- How Gen AI Search Makes Customer Satisfaction Jump November 14, 2025
- MetriSight Ep.87 – The 2025 Workplace Collaboration MetriStar Award Winners November 6, 2025
- Five Providers Earn Workplace Collaboration Top MetriStar Award for 2025 November 6, 2025
You May Also Like
Employee EngagementMetriSight VideoWorkplace Collaboration
MetriSight Ep.87 – The 2025 Workplace Collaboration MetriStar Award Winners
MetriSight Ep.87 – The 2025 Workplace Collaboration MetriStar Award Winners
Irwin LazarNovember 6, 2025
Focus Rooms vs. Huddle Rooms: Optimizing Collaboration Spaces
Irwin LazarNovember 4, 2025
Connected Workspace Apps Aim to Minimize Busywork
Irwin LazarOctober 29, 2025

