Skip to main content
Artificial IntelligenceCustomer EngagementMetriSight Video

MetriSight Ep.80 – AI in Action: What’s Driving Business Value in 2025?

Based on the global AI for Business Success 2025-26 research study with 1,100+ companies, Metrigy CEO shares our latest findings on everything from the AI Center of Excellence, interaction analytics, prompt engineering… and so much more!

Robin Gareiss

Robin Gareiss

Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.

You May Also Like

BlogContact CenterCustomer EngagementCustomer Engagement BlogCX AnalyticsWorkforce Optimization How to Integrate Your Phone System with Microsoft Teams

How to Integrate Your Phone System with Microsoft Teams

Irwin Lazar
Irwin LazarAugust 7, 2025
BlogContact CenterCustomer EngagementCustomer Engagement BlogCX AnalyticsWorkforce Optimization Leveling Out Agent Performance

Leveling Out Agent Performance

Beth Schultz
Beth SchultzJuly 30, 2025
BlogContact CenterCustomer EngagementCustomer Engagement BlogEmployee EngagementEmployee Engagement BlogWorkplace Collaboration How To Integrate Microsoft Teams Phone and the Contact Center

How To Integrate Microsoft Teams Phone and the Contact Center

Irwin Lazar
Irwin LazarJuly 29, 2025
Share