Metrigy CEO and Principal Analyst, Robin Gareiss, shares details of her 2022 buyer-side research on 10 critical CX technologies, highlighting six trends and surprise findings. Also discover what else is on tap for our Q1 research.

Robin Gareiss
Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.
Recent Posts
- Collaboration Security Challenges Are Growing March 22, 2023
- MetriSight Ep.35 – Inside Metrigy’s CX MetriStar Awards March 20, 2023
- Upcoming Webinar – Customer Analytics Ep. 3: Proving the Value of Insights March 17, 2023
- Low Code Losing Luster as Differentiator March 15, 2023
- Addressing Cultural Disconnection with Collaboration Insights March 14, 2023
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