Skip to main content

MetriSight Podcast

Metrics-based guidance for IT professionals
METRISIGHT PODCAST & VIDEOS

MetriSight provides metrics-based guidance for IT professionals covering the latest topics in unified communications and collaboration, customer engagement, employee experience, and workflow management.

MetriSight is available in either video or audio-only format.

Videos are available below, or subscribe to our YouTube Channel to be notified of new content.

To listen to audio-only versions, subscribe via your favorite podcast platform or use our embedded player:

Listen to MetriSight through your browser:

Watch MetriSight Vidcast

Artificial IntelligenceCustomer EngagementMetriSight VideoMetriSight Ep.80 – AI in Action: What’s Driving Business Value in 2025?
April 7, 2025

MetriSight Ep.80 – AI in Action: What’s Driving Business Value in 2025?

Based on the global AI for Business Success 2025-26 research study with 1,100+ companies, Metrigy CEO shares our latest findings on everything from the AI Center of Excellence, interaction analytics,…
Robin Gareiss
Love0
Artificial IntelligenceCustomer EngagementMetriSight VideoMetriSight Ep.79 – CEO Scott Russell’s Plan to Build on NICE’s CX Success
April 1, 2025

MetriSight Ep.79 – CEO Scott Russell’s Plan to Build on NICE’s CX Success

Get to know Scott Russell, CEO of NICE, in this podcast discussing the future of NICE with his new leadership, the rapidly growing customer experience market, and more.
Robin Gareiss
Love0
Artificial IntelligenceCustomer EngagementEmployee EngagementMetriSight VideoWorkplace CollaborationMetriSight Ep.78 – Key Takeaways from EC25
March 26, 2025

MetriSight Ep.78 – Key Takeaways from EC25

Metrigy analysts share what most piqued their interest among the myriad customer experience- and workplace colloboration-related announcements and conversations at Enterprise Connect 2025.
Beth Schultz
Love0
Employee EngagementMetriSight VideoWorkplace CollaborationMetriSight Ep.77 – Metrigy Top 10: Who’s Who in UCaaS
March 25, 2025

MetriSight Ep.77 – Metrigy Top 10: Who’s Who in UCaaS

In this episode, find out which providers are Top 10 in Metrigy's annual UCaaS MetriRank report. Senior Research Director Diane Myers walks us through the rankings, and provides her guidance…
Diane Myers
Love0
Artificial IntelligenceCustomer EngagementEmployee EngagementEmployee ExperienceMetriSight VideoWorkplace CollaborationMetriSight Ep.76 – Metrigy’s Take on the Year Ahead in Customer & Employee Engagement
January 21, 2025

MetriSight Ep.76 – Metrigy’s Take on the Year Ahead in Customer & Employee Engagement

From agentic AI to workplace of the future, here are a few of the technologies and trends Metrigy will be exploring in 2025.
Beth Schultz
Love0
Employee EngagementEmployee ExperienceMetriSight VideoWorkplace CollaborationMetriSight Ep.75 – Pragmatic AI & Beyond: Smartsheet’s Take
January 7, 2025

MetriSight Ep.75 – Pragmatic AI & Beyond: Smartsheet’s Take

Metrigy’s connected workspace research shows that about 62% of companies studied already are supporting or planning to support AI functionality for collaborative work management (CWM). In this episode, Urmila Kukreja,…
Beth Schultz
Love0