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Communications and Collaboration in 2021

ABOUT THIS INFOGRAPHIC

Companies are increasing communications and collaboration spending in 2021. Hybrid-work strategies are driving investments in new applications and features.

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  • Previous ProjectWhich Customer Experience and Collaboration Providers Drive the Most Success?

  • Next ProjectAchieving Microsoft Teams Direct Routing Success

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • MetriSight Ep.73 – CPaaS MetriRank 2024: Provider Overview November 26, 2024
  • Generative AI: A Double-Edged Sword in the Workplace November 19, 2024
  • Hybrid Work Strategies: Navigating the Future of Employee Engagement in 2025 November 14, 2024
  • Upcoming Webinar – Humans Still Matter (a lot) in CX, but AI Makes Them Better November 5, 2024
  • The Evolving Role of AI in Customer Experience: Insights from Metrigy’s 2024-25 Study October 28, 2024

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  • Research
    • Customer Engagement
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    • Artificial Intelligence (AI)
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    • Enterprise IT, CX & Business Leaders
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  • Resources
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      • Robin Gareiss
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Metrigy Research

+1 877-METRIGY (638-7449)

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