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Navigating On-Premises and Hybrid Contact Centers

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As many companies migrate their contact centers to the cloud, others are bullish about the value of their on-premises platforms. Why do companies prefer and find success with on-premises platforms?

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  • Previous ProjectElevating Hybrid Work Performance and Management

  • Next ProjectEvolving Options for Microsoft Teams Calling

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

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