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February 13, 2024 – Metrigy announced its MetriCast service now includes quarterly market shares for select customer experience (CX) and workplace collaboration technologies.

The MetriCast service consists of extensive buy-side studies, five-year market forecasts, MetriRank vendor rankings, and MetriStar vendor awards. Based on customer demand, Metrigy now will update the annual market forecast reports and models with quarterly market shares, along with any pertinent changes to the forecasts.

“Consistent market share data provides an accurate pulse on how vendors—and the overall market—are performing,” says Diane Myers, senior research director and principal analyst, MetriCast. “Our analysis helps enterprises make vital vendor decisions, while also giving vendors and financial analysts much-needed insight into market share leaders and emerging providers.”

The breakdown of the four MetriCast deliverables is as follows:

MetriCast Buy-Side Study

  • PowerPoint slide deck of results – Contains 100+ charts, tables, and adoption levels for numerous technologies

MetriCast Market Forecast & Market Shares

  • Excel Workbook – Interactive workbook that allows subscribers to evaluate market forecasts by geography and company size; and quarterly market shares by product area
  • MetriCast Reports – Detailed forecast and market share reports, plus buying trends, on select technologies

MetriRank Vendor Rankings

  • MetriRank Reports – Detailed vendor rankings based on six criteria:
    1. Market share
    2. Financial strength
    3. Market momentum
    4. Product mix
    5. Customer sentiment
    6. Customer business success

MetriStar Vendor Awards

  • MetriStar Reports – Analysis of vendors in multiple technology categories based solely on customer sentiment and business success customers associated with products and services

These reports, including all of our methodology, scoring, a deep-dive profile on each provider, and much more, are available for purchase. If you are interested in Metrigy’s MetriCast service, contact Layne Haaksma, If you are an existing client and would like to learn more about Metrigy’s MetriCast service, contact Chris Zimmerman,