Artificial Intelligence (AI)
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MetriNote – Salesforce Introduces Agentic AI for HR
MetriNote – Salesforce Introduces Agentic AI for HR
Published on: May 07, 2025 -
Key Practices of Successful CX Brands for Making AI a Force Multiplier
Key Practices of Successful CX Brands for Making AI a Force Multiplier
Published on: May 07, 2025 -
MetriNote – Zoho Streamlines Low-Code Development with More AI
MetriNote – Zoho Streamlines Low-Code Development with More AI
Published on: May 01, 2025 -
AI Rapidly Reshaping the Contact Center Workplace
AI Rapidly Reshaping the Contact Center Workplace
Published on: April 22, 2025 -
AI Strategy and Leadership
AI Strategy and Leadership
Published on: April 22, 2025 -
MetriNote – Zoom Brings AI To Workvivo
MetriNote – Zoom Brings AI To Workvivo
Published on: April 14, 2025 -
MetriNote – NICE Announces Orchestration Solution; Wins Enterprise Connect Best of Show
MetriNote – NICE Announces Orchestration Solution; Wins Enterprise Connect Best of Show
Published on: April 01, 2025 -
Getting Smarter About Proactive Outreach for CX
Getting Smarter About Proactive Outreach for CX
Published on: March 27, 2025 -
MetriNote – Five9 Introduces Custom Metrics, More Analytics and Reporting
MetriNote – Five9 Introduces Custom Metrics, More Analytics and Reporting
Published on: March 27, 2025 -
MetriNote – Google Adds More AI, CCaaS Features to Customer Engagement Suite
MetriNote – Google Adds More AI, CCaaS Features to Customer Engagement Suite
Published on: March 20, 2025 -
MetriNote – ServiceNow Strengthens AI with Plans to Acquire Moveworks, Yokohama launch
MetriNote – ServiceNow Strengthens AI with Plans to Acquire Moveworks, Yokohama launch
Published on: March 20, 2025 -
MetriNote – Slack Expands Connected Search
MetriNote – Slack Expands Connected Search
Published on: March 20, 2025
