Contact Center CCaaS
Showing 13–24 of 111 resultsSorted by latest
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MetriNote – Intermedia Adds Microsoft Teams-Contact Center Integration
MetriNote – Intermedia Adds Microsoft Teams-Contact Center Integration
Published on: February 13, 2025 -
Heading into the Future with CPaaS
Heading into the Future with CPaaS
Published on: January 31, 2025 -
Customer Experience MetriCast 2024: Contact Center Platforms Market Share & Forecast 3Q24
Customer Experience MetriCast 2024: Contact Center Platforms Market Share & Forecast 3Q24
Published on: January 16, 2025 -
Customer Experience Optimization 2024-25 – Consumer Views
Customer Experience Optimization 2024-25 – Consumer Views
Published on: January 03, 2025 -
MetriNote – Tata Communications Introduces AI-Powered Capabilities for CX
MetriNote – Tata Communications Introduces AI-Powered Capabilities for CX
Published on: December 19, 2024 -
CX MetriCast Marketshare & Forecast: 3Q2024
CX MetriCast Marketshare & Forecast: 3Q2024
Published on: December 18, 2024 -
MetriNote – AWS Adds More Generative AI, WhatsApp Support to Amazon Connect
MetriNote – AWS Adds More Generative AI, WhatsApp Support to Amazon Connect
Published on: December 06, 2024 -
MetriNote – 8×8 Rebrands to Double Down on CX Commitment
MetriNote – 8×8 Rebrands to Double Down on CX Commitment
Published on: December 06, 2024 -
MetriNote – Talkdesk Enables Embeddable AI Assistance for CRM, Helpdesk
MetriNote – Talkdesk Enables Embeddable AI Assistance for CRM, Helpdesk
Published on: December 04, 2024 -
MetriNote – RingCentral, Verint Team on WEM, AI Automation
MetriNote – RingCentral, Verint Team on WEM, AI Automation
Published on: November 19, 2024 -
MetriNote – Cisco Delivers New AI Capabilities and Devices at WebexOne
MetriNote – Cisco Delivers New AI Capabilities and Devices at WebexOne
Published on: October 23, 2024 -
Cloud-Native Solutions Deliver Intelligent & Secure Hybrid Communications
Cloud-Native Solutions Deliver Intelligent & Secure Hybrid Communications
Published on: October 23, 2024
