Customer Experience
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2024 Customer Experience MetriStar – Self-Service Knowledge Management Platforms
2024 Customer Experience MetriStar – Self-Service Knowledge Management Platforms
Published on: April 09, 2024 -
2024 Customer Experience MetriStar – Communications Platform as a Service
2024 Customer Experience MetriStar – Communications Platform as a Service
Published on: April 09, 2024 -
2024 Customer Experience MetriStar – Workforce Optimization Suites
2024 Customer Experience MetriStar – Workforce Optimization Suites
Published on: April 09, 2024 -
Generative AI’s Role in Rapid Advancement of CX
Generative AI’s Role in Rapid Advancement of CX
Published on: April 03, 2024 -
MetriNote – GoTo Goes Upmarket with new CCaaS Offering
MetriNote – GoTo Goes Upmarket with new CCaaS Offering
Published on: March 22, 2024 -
From Process Outsourcer to CX Managed Services Provider
From Process Outsourcer to CX Managed Services Provider
Published on: March 18, 2024 -
Contact Center Licensing for Agents & Beyond
Contact Center Licensing for Agents & Beyond
Published on: March 18, 2024 -
MetriNote – Slack Launches AI Virtual Assistant
MetriNote – Slack Launches AI Virtual Assistant
Published on: February 15, 2024 -
AI for Business Success 2024-25
AI for Business Success 2024-25
Published on: February 07, 2024 -
MetriNote – IR Introduces Performance Visibility into Remote Workers
MetriNote – IR Introduces Performance Visibility into Remote Workers
Published on: February 05, 2024 -
MetriNote – Genesys to Acquire Radarr for Social Media Listening Platform
MetriNote – Genesys to Acquire Radarr for Social Media Listening Platform
Published on: January 31, 2024 -
MetriNote – Microsoft to Support Third-Party WFM
MetriNote – Microsoft to Support Third-Party WFM
Published on: January 22, 2024
