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September 14, 2026
MetriNote – Infobip Analyst Summit 2024
Customer Experience
MetriNote
Complimentary Content
Communications Plaform as a Service (CPaaS) / APIs
Summary
Author: Beth Schultz, VP of Research & Principal Analyst
What's the news?
Cloud communications platform provider Infobip held its first analyst summit from July 8 to 10 at its Pangea campus in Vodnjan, Croatia. Silvio Kutić, CEO and co-founder, kicked off the event with an overarching strategic overview. From there, a wide range of other company leaders followed with deep dives on topics such as Infobip’s role in enabling the conversational experience; its product evolution and roadmap goals, including plans around artificial intelligence (AI), its communications platform-as-a-service (CPaaS) portfolio, customer engagement-related software-as-a-service (SaaS) offerings; and more.
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