MetriNote – IR Introduces Performance Visibility into Remote Workers

Published on: February 5, 2024

Authors: Beth Schultz, Vice President of Research and Principal Analyst What's the news?

Jan. 31, 2024 – IR has announced the launch of RemoteInsight, a digital experience management solution that provides end-to-end visibility into performance issues affecting remote workers. RemoteInsight provides administrators a view of 22 performance metrics for remote workers, including those associated with computer health, ISP performance, the user’s home network, and firewalls. RemoteInsight is part of IR Collaborate, a performance management platform for unified communications, collaboration, and contact center applications.

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