Microsoft Teams & Telephony

Author: Irwin Lazar, President and Principal Analyst

Table of Contents
  • Executive Summary
  • The ROI of Improving Communications and Collaboration
  • Communications and Collaboration Market Landscape
  • Calling: The Next Step on the Microsoft Teams Journey
    • Option 1: Integration of Teams with a Separate UCaaS Provider
    • Option 2: Microsoft Teams Phone System
  • Conclusions and Recommendations
  • Research Methodology