UC Management and the Digital Workplace

Author: Irwin Lazar, President and Principal Analyst

Table of Contents
  • Executive Summary
  • Hybrid as the New Normal
  • Applications Multiply
  • Modern Communications and Collaboration Evolution
  • The Rise of BYOC
  • Administration Management Challenges
  • Administration Management to the Rescue
  • Requirements for Success
    • Multi-Vendor Support
    • Automation and Delegation
    • ITSM Integration
    • Self-Service
    • Flexible Deployment
  • Conclusion