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MetriNote – Genesys, Thrive Team Up on Agent Well-Being

Published on: March 1, 2022

What’s the news? February 22, 2022 – CX platform provider Genesys and behavior change technology company Thrive have teamed on a stress-intervention solution that sits within a customer-facing employee’s workflow. Using Thrive Reset for Genesys, a company can interject well-being breaks at the point of…

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