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Data & Knowledge Management for CX: 2025-26 Product

Webinar Series – CX Expert Insights Series 3 – How to Map CX Delivery to Consumer Expectations Blog Post

Agent Performance: Finding and Narrowing the Gaps Product

MetriNote – Salesforce to Acquire AI-Native Automation Platform, Regrello Product

Why You Need to Go All-In on Knowledge Management Blog Post

Cisco Wins Metrigy MetriStar Top Provider for On-Premises Contact Center Blog Post

Financial Services Industry Finds Measurable Value with AI Portfolio Item

Shaping the Smarter, More Automated CX of the Future Product

UC and Contact Center Platform Integration Drives Business Success Product

Proactive AI Agents and Assistants: The Next Wave of Customer Experience Product

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • How to Create Customer Profiles, With Examples September 10, 2025
  • MetriSight Ep.85 – Navigating Change: NiCE’s Rebranding and AI Strategy September 9, 2025
  • MetriSight Ep.84 – AI: New Ways to Drive Results September 5, 2025
  • Press Release – Metrigy Releases Customer Experience MetriCast 2025 Research Study September 5, 2025
  • Metrigy Releases Data & Knowledge Management for CX: 2025-26 Research Study September 4, 2025

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Metrigy Research

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