Success comes from aligning HR, facilities, and IT toward a common goal.

Metrigy’s recently published Unified Communications Management and End-points: 2021-22 study of nearly 400 organizations found that the office is in a state of flux, with just over 15% of companies now fully work-from-home. Of the rest, about 21% require a return to the office, 24% provide employees with a choice of work location, and 38% base work location on the role. From January to August of 2021, we saw a significant trend toward returning to the office, often to the dismay of employees who prefer work-from-home flexibility (see graphic above).

As companies navigate a return to the office, often they’re rethinking both the purpose of the office and the physical office configuration. We noted that just 62% expect offices to be used the same way as in the past, as a place for individual work and meetings. Almost 19% see the office only as a meeting place, while 16% see it as primarily a place of individual work, with meetings occurring online. Just 23% expect that employees will fully embrace a return to meeting in conference rooms.

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As vendors make their platforms more feature-rich, enterprises must determine a strategy for obtaining and utilizing them successfully. Here are five tips.

It’s not just meetings that have moved online over the last year and a half. According to Metrigy research conducted earlier this year, more than 90% of companies now conduct some form of virtual event, whether that be a one-hour webinar or a multisession, multiday conference. The number of virtual events will likely remain steady, or even slightly grow as we head into the end of 2021 and into 2022.

Virtual events allow organizations to engage with employees, customers, and prospects, regardless of location, to foster engagement, convey information, establish communities, and drive sales. Examples range from executive briefings to customer meetings, customer and employee training, and product demos.

In the last six months or so, the vendor community has responded to growing interest in virtual events by rapidly expanding capabilities of webinar platforms either natively or via acquisition. Examples include:

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