Getting feedback directly from customers is incredibly valuable to companies–if they act upon it quickly and wisely. The last of a three-part webinar series provides insight into our latest study on customer insights, and how they play a role in improving business metrics. Join us in Ep. 3 to learn:
- How do both customer and employee performance analytics help improve business metrics?
- What are CX leaders doing right and wrong when it comes to insights and analytics?
- How do customer insights show value for sales teams?
Customer Analytics Ep. 3: Proving the Value of Insights
Presented by: Robin Gareiss, CEO and Principal Analyst, Metrigy
Date: March 21, 2023
Time: 11:00 am ET