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It’s time for Metrigy’s annual MetriStar CX Awards–based solely on customer sentiment and business success derived from using specific vendors’ technologies. Join us to see which providers are doing the best job in a variety of CX technology areas, including:

  • CCaaS
  • On-premises contact center platforms
  • CPaaS
  • Workforce Optimization (WFO)
  • Conversational AI
  • Agent assist
  • Voice of the Customer (VoC) platforms
  • Visual engagement apps
  • Workflow automation
  • Marketing automation
  • Contact center platform management
  • Self-service knowledge bases
  • CRM
  • Fraud prevention

2023 CX MetriStar Award Winners

Presented by: Robin Gareiss, CEO and Principal Analyst, Metrigy

Date: March 14, 2023
Time: 11:00 am CT

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Robin Gareiss

Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.