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Leading companies are levering AI to automate functions that improve customer experience. Our research shows AI delivers measurable improvements to business metrics. Join this webinar to learn the following:

  • Which technologies provide the best business metric improvements, in areas including customer ratings, revenue, operational costs, and employee productivity?
  • What do customers want automated?
  • How can you get budget in your organization for AI technologies?

AI, Analytics & Automation: Step-by-Step Guide to Improving Business Metrics

Presented by: Robin Gareiss, CEO and Principal Analyst, Metrigy
Date: May 3, 2023

Time: 10:00 am ET


Robin Gareiss

Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.