Getting feedback directly from customers is incredibly valuable to companies–if they act upon it quickly and wisely. The second of a three-part webinar series provides insight into our latest study on customer insights, and how they play a role in improving business metrics. Join us in Ep. 2 to learn:
- How are companies acting on these insights?
- To what extent do they share information?
- How do technologies, such as AI and inferred sentiment, play a role?
Customer Analytics Ep. 2: Taking Actions on Insights
Presented by: Robin Gareiss, CEO and Principal Analyst, Metrigy
Date: February 14, 2023
Time: 11:00 am ET