Winning new customers is part of the battle; keeping them and growing the relationship is the other. AI-enabled CRM and sales-enablement tools help automate advancement of sales cycles. But once you’ve hit “closed-won,” how do you ensure the customer stays loyal and engaged, while buying more products and services.
During this webinar, join Metrigy CEO Robin Gareiss, who has conducted research with thousands of organizations to understand how they are using AI to increase the value of their customers—and what measurable results they have found. She will cover:
- When should you use AI—and when should you hold off?
- What types of AI are best for driving revenue and increasing customer satisfaction?
- How can you continuously improve the value of your customers, by pairing AI analytics with the human touch?
- What are the actual revenue increases companies have found in using AI?
5 Ways AI is Generating Loyalty and Upsell Among Key Customers
Presented by: Robin Gareiss, CEO & Principal Analyst, Metrigy
Date: April 13, 2021
Time: 1:00 pm ET
