UCaaS has become the most widely adopted platform for enterprise calling. Now, UCaaS services are rapidly evolving to offer a complete set of integrated calling, meeting, team collaboration, and in many cases, contact center services. However, adopting UCaaS, especially for larger organizations, isn’t as simple as simply swiping a credit card. IT leaders must evaluate security capabilities, determine PSTN connectivity, adopt the right endpoints, ensure adequate network performance, and implement management, administration, and monitoring to ensure seamless provisioning and performance. In this webinar we’ll provide insight into the characteristics of successful UCaaS implementations to provide IT leaders with the metrics-based guidance they need to ensure their own success.
Workplace Collaboration [Ep.3] Migrating to the Cloud
Presented by: Irwin Lazar, President and Principal Analyst
Date: February 23, 2021
Time: 2:00 pm ET
