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Customer Service From Home Offices

ABOUT THIS INFOGRAPHIC

Companies are realizing significant benefits with agents working from home offices. To leverage the benefits to their fullest, here is what organizations are doing to maximize agent productivity and customer satisfaction.

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  • Previous ProjectAI-Enabled Self-Service Done Right

  • Next ProjectWorkforce Optimization Improves Revenue, Customer Ratings, and Costs

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Generative AI: A Double-Edged Sword in the Workplace November 19, 2024
  • Hybrid Work Strategies: Navigating the Future of Employee Engagement in 2025 November 14, 2024
  • Upcoming Webinar – Humans Still Matter (a lot) in CX, but AI Makes Them Better November 5, 2024
  • The Evolving Role of AI in Customer Experience: Insights from Metrigy’s 2024-25 Study October 28, 2024
  • Navigating Customer Experience Optimization: Insights from Metrigy’s 2024-25 Research October 16, 2024

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