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MetriNote – Tata Communications Introduces AI-Powered Capabilities for CX
MetriNote – Tata Communications Introduces AI-Powered Capabilities for CX
Published on: December 19, 2024 -
CX MetriCast Marketshare & Forecast: 3Q2024
CX MetriCast Marketshare & Forecast: 3Q2024
Published on: December 18, 2024 -
MetriNote – AWS Adds More Generative AI, WhatsApp Support to Amazon Connect
MetriNote – AWS Adds More Generative AI, WhatsApp Support to Amazon Connect
Published on: December 06, 2024 -
MetriNote – 8×8 Rebrands to Double Down on CX Commitment
MetriNote – 8×8 Rebrands to Double Down on CX Commitment
Published on: December 06, 2024 -
MetriNote – Talkdesk Enables Embeddable AI Assistance for CRM, Helpdesk
MetriNote – Talkdesk Enables Embeddable AI Assistance for CRM, Helpdesk
Published on: December 04, 2024 -
MetriNote – Cognigy Announces Agentic AI
MetriNote – Cognigy Announces Agentic AI
Published on: December 02, 2024 -
MetriNote – Box Powers Up with More AI, Additional Features
MetriNote – Box Powers Up with More AI, Additional Features
Published on: December 02, 2024 -
Communications Platform-as-a-Service MetriRank 2024
Communications Platform-as-a-Service MetriRank 2024
Published on: December 02, 2024 -
MetriNote – Dialpad Announces Solution that Uses AI to Improve Customer Support
MetriNote – Dialpad Announces Solution that Uses AI to Improve Customer Support
Published on: November 20, 2024
Artificial Intelligence > Issue Papers
Artificial Intelligence > MetriNotes
Artificial Intelligence > Metricast Studies
Artificial Intelligence > Research Studies
Customer Engagement > Issue Papers
Customer Engagement > MetriNotes
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MetriNote – 8×8 Adds No-Code Multi-Channel Workflow Builder
MetriNote – 8×8 Adds No-Code Multi-Channel Workflow Builder
Published on: July 18, 2022 -
MetriNote – Microsoft Introduced Sales-Based Viva Module, CRM Tie-In
MetriNote – Microsoft Introduced Sales-Based Viva Module, CRM Tie-In
Published on: June 21, 2022 -
MetriNote – Zoom, Genesys Expand Voice Calling Partnership
MetriNote – Zoom, Genesys Expand Voice Calling Partnership
Published on: June 08, 2022 -
MetriNote – Dialpad Unveils Predictive AI Solution to Boost CSAT
MetriNote – Dialpad Unveils Predictive AI Solution to Boost CSAT
Published on: June 08, 2022 -
MetriNote – Avaya Offers Self-Service Virtual Agent
MetriNote – Avaya Offers Self-Service Virtual Agent
Published on: April 26, 2022 -
MetriNote – Zoom Announces Conversational Intelligence Offering for Sales Teams
MetriNote – Zoom Announces Conversational Intelligence Offering for Sales Teams
Published on: April 20, 2022 -
MetriNote – Avaya, ALE Team on CCaaS, Networking
MetriNote – Avaya, ALE Team on CCaaS, Networking
Published on: April 07, 2022 -
MetriNote – Enterprise Connect 2022: Customer Experience
MetriNote – Enterprise Connect 2022: Customer Experience
Published on: March 31, 2022 -
MetriNote – 8×8 Announces Agent Workspace, Conversation IQ
MetriNote – 8×8 Announces Agent Workspace, Conversation IQ
Published on: March 18, 2022
Customer Engagement > Metricast Studies
Customer Engagement > Research Studies
Employee Engagement > Issue Papers
Employee Engagement > MetriNotes
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MetriNote – 8×8 Takes Aim at SMS Fraud
MetriNote – 8×8 Takes Aim at SMS Fraud
Published on: September 14, 2023 -
MetriNote – SIPPIO Launches Operator Connect for Partners
MetriNote – SIPPIO Launches Operator Connect for Partners
Published on: September 12, 2023 -
MetriNote – Mitel Introduces New DECT Handsets
MetriNote – Mitel Introduces New DECT Handsets
Published on: September 11, 2023 -
MetriNote – Zoom Launches Generative AI “Companion”
MetriNote – Zoom Launches Generative AI “Companion”
Published on: September 07, 2023 -
MetriNote – 8×8 and Dstny Deliver New Teams Calling Integrations
MetriNote – 8×8 and Dstny Deliver New Teams Calling Integrations
Published on: August 21, 2023 -
MetriNote – Mitel Launches Multi-Meeting Capabilities
MetriNote – Mitel Launches Multi-Meeting Capabilities
Published on: August 10, 2023 -
MetriNote – Slack Elevates Sales Teams
MetriNote – Slack Elevates Sales Teams
Published on: August 10, 2023 -
MetriNote – Zoom Perspectives 2023
MetriNote – Zoom Perspectives 2023
Published on: August 08, 2023 -
MetriNote – RingCentral Adds Native CX Platform, More AI, Events
MetriNote – RingCentral Adds Native CX Platform, More AI, Events
Published on: August 08, 2023
