Research Leader:
Workplace Collaboration
Primary Focus Areas:
Administration and Performance Management, AI Copilots and Virtual Assistants, Connected Workspace, Employee Experience, Hybrid Work, Security and Compliance, SIP Trunking & PSTN Access, Team Collaboration, Unified Communications, Video Conferencing, Workspace Management
Other Areas of Expertise:
Network Communications and Services, Mobility and Mobile Security, Contact Center, and Customer Experience
Irwin Lazar develops and manages research projects, conducts and analyzes primary research, and advises enterprise and vendor clients on technology strategy, adoption, and business metrics. Irwin is responsible for benchmarking the adoption and use of emerging workplace collaboration technologies and services, covering enterprise communications and collaboration as an industry analyst for over 25 years.
A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Irwin is a blogger for NoJitter.com and contributor to SearchUnifiedCommunications.com. He writes on workplace collaboration topics, including unified communications, video conferencing, 911, operations, security, and more. He is a frequent resource for the business and trade press and is a regular speaker at events such as Enterprise Connect, InfoComm, and UCX-London. In 2017 he was recognized as an Emerging Technologies Fellow by the IMCCA and InfoComm.
Irwin has a background in IP network and security architecture, design, and operations; he advised global organizations and held direct operational responsibility for worldwide voice and data networks.
Irwin holds an MBA from George Mason University and a Bachelor of Business Administration in Management Information Systems from Radford University, where he received a commission as a Second Lieutenant in the U.S. Army Reserve, Ordnance Corps. Outside of Metrigy, Irwin has been a Scouting leader for almost 20 years, serving in a variety of roles. He is also active in the American Legion.
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