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Making the Connection Between Employee & Customer Experience

ABOUT THIS INFOGRAPHIC

As companies revise or launch employee experience initiatives, tying the tools they use into the contact center can provide valuable insight around customer experience.

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  • Previous ProjectEmployee Experience Adoption To-Dos

  • Next ProjectCustomer Experience Transformation - CX Spending

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

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      • Robin Gareiss
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